Audius Music

Frequently Asked Questions

Get quick answers to the most common questions about Audius Music!
Are there any subscription plans or fees for using Audius Music?

Audius Music is completely free to use for both listeners and artists! There are no subscription plans or fees associated with using the platform.  


Tipping: If you'd like to support your favorite artists, you can send them tips! 100% of tips go directly to artists.


VIP Tiers: As you accumulate $AUDIO tokens, you'll unlock VIP tiers, each offering its own set of unique perks. Some of these benefits may include early access to new features, unique themes, special badges beside your name throughout the app, and more.

How do I change the email address associated with my Audius Music account?

Currently, you cannot change the email address associated with your Audius account.


If you have concerns or require assistance regarding your account email, please don't hesitate to reach out to our support team for further guidance.

I’m having issues loading Audius content. What should I do?

If you're experiencing issues loading Audius content, please follow these troubleshooting steps to help resolve your issue:

  • Ensure a strong internet connection by moving closer to your Wi-Fi router or checking your connection speed at http://speedtest.net. Slow or unstable connections are common causes of errors.
  • Refresh the page, or if that doesn't help, try a hard refresh.
  • Restart your browser or force-quit and restart the app.
  • Disable your ad-blocker, or if you're using Brave browser, lower your shields.
  • Try using an incognito tab.
  • Test with a different browser, Wi-Fi network, or computer.

If you've tried all of these steps and are still encountering issues, please email support@audius.co with your Audius Profile URL and a description of the issue. Our team will be happy to assist you.

What is Audius?

Audius is an innovative music streaming platform that uses blockchain technology to give artists and listeners more control and freedom. With Audius, artists can easily upload their music and keep full control over their content, while listeners get to enjoy a vast and diverse library of tunes from talented musicians and producers all around the world. 


Audius’ decentralized nature encourages the community to participate actively in its governance, cultivating a collaborative and dynamic atmosphere. Audius is laying the groundwork for a more equitable music industry in the future.


What devices are supported by Audius Music?

Audius Music supports a wide range of devices to ensure you can enjoy your favorite tunes anywhere. We are compatible with all modern Android and iOS devices, and we offer desktop apps for MacOS, Windows, and Linux users.

Download Audius Apps →


In addition, our platform works well with most web browsers. For the best experience when using Audius Music on the web, we recommend using a Chromium-based browser, such as Google Chrome. This ensures a seamless and enjoyable listening experience across all your devices.


Is there a limit to how much I can upload to my Audius profile?

There is no limit to the number of tracks you can upload to your Audius profile, so you can freely share your music with your listeners without any limitations!


Please note that while there is no limit on the duration of your tracks, there is a file size limit for each upload, which is currently set at 200MB. If you have a long mix that exceeds this limit, consider converting it to a 320kbps mp3 file before uploading to ensure it works.