If you're experiencing issues loading Audius content, please follow these troubleshooting steps to help resolve your issue:
- Ensure a strong internet connection by moving closer to your Wi-Fi router or checking your connection speed at http://speedtest.net. Slow or unstable connections are common causes of errors.
- Refresh the page, or if that doesn't help, try a hard refresh.
- Restart your browser or force-quit and restart the app.
- Disable your ad-blocker, or if you're using Brave browser, lower your shields.
- Try using an incognito tab.
- Test with a different browser, Wi-Fi network, or computer. See supported devices and browsers for compatibility.
If you've tried all of these steps and are still encountering issues, please email support@audius.co with your Audius Profile URL and a description of the issue. Our team will be happy to assist you.